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Revision: 1.2 Date: Dec. 2001 HighPoint Technologies, Inc.
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Copyright
Copyright by HighPoint Technologies, Inc.(HighPoint), 2001. This manual contains materials protected by International Copyright Laws. All rights reserved. No part of this manual may be reproduced, transmitted or transcribed in any form for any purpose without the express written permission of HighPoint.
Trademarks
Companies and products mentioned in this manual are for identification purpose only. Product names or brand names appearing in this manual may or may not be registered trademarks or copyrights of their respective companies.
Notice
Every effort has been made to ensure that the information in this manual is accurate. HighPoint assumes no liability for technical inaccuracies, typographical, or other errors. HighPoint provides this manual "as is " without warranty of any kind, either express or implied, including, but not limited to the implied warranties or conditions of merchantability or fitness for a particular purpose. In no event shall HighPoint be liable for any loss or profits, or for direct, indirect, special, incidental or consequential damages arising from any defect or error in this manual or product. Information in this manual is subject to change without notice and does not represent a commitment on the part of HighPoint.
Table of Contents
Chapter 1 Getting Started
Introduction ....................................................................... 1-1 Main Features & Benefits .................................................. 1-1
Chapter 2 Installation of Driver
Windows 98/Me ................................................................ 2-1 Windows NT4.0 ................................................................. 2-2 Windows 2000 ................................................................... 2-3 Windows XP ...................................................................... 2-5
Chapter 3 BIOS Configuration
Enter into BIOS Configuration Utility .................................. 3-1 Create RAID ...................................................................... 3-2 Delete RAID ...................................................................... 3-3 Rebuild Mirror Array ........................................................... 3-3 Add Spare Disk ................................................................. 3-4 Remove Spare Disk ........................................................... 3-4 Set Disk Mode .................................................................. 3-4 Set Boot Disk .................................................................... 3-5
Chapter 4 Use RAID Administrator
Install RAID Administrator................................................4-1 Run RAID Administrator .................................................... 4-1
i
Create Stripe Array ............................................................ 4-3 Create Mirror Array ............................................................ 4-4 Add/Remove Spare Disk .................................................... 4-5 Synchronize/Validate/Verify Mirror Array ............................ 4-6 Create Span Array ............................................................. 4-8 Create 0+1 Array ............................................................... 4-9 Remove Disk Array ............................................................ 4-10 Set Transfer Mode ............................................................. 4-11 Device Status .................................................................... 4-12 Hot-swapping Hard Disks of Mirror Array ........................... 4-13 Event Log .......................................................................... 4-14
Appendix Frequently Asked Questions Contact Technical Suppor t
ii
Chapter 1 Getting Started
1.1 Introduction 1.2 Main Features & Benefits
1.1 Introduction
HPT370 is UDMA/ATA100 RAID controller, HPT372 is UDMA/ATA133 RAID controller. RAID Administrator is a Windows-based RAID management utility for HPT370/ HPT372 RAID Controller. With graphical user interface, RAID Administrator enable users easily configure and manage disk and disk arrays connected to HPT370/HPT372 RAID controller.
1.2 Main Features & Benefits
Below are the main features and benefits of RAID Administrator. (1) Support RAID 0, 1, 0+1 & JBOD (2) Allowed maximum 4 disks connection to every controller(Does not support ATAPI devices, such as CD-ROM, ZIP Driver..etc.) (3) Hot-swapping failed hard disk in mirror array (4) Support independent use of hard disk (5) Support hot spare disk (6) Support Operating Systems: DOS/Windows 3.x, Windows98/Me, Windows NT4.0, Windows 2000, Windows XP and Linux. (7) Windows-based software for RAID management(compatible with BIOS) (8) Disk error alarm mechanism (9) Event log for easy trouble shooting (10) Plug-and-play
1-1
Chapter 2 Installation of Driver
This chapter will guide user to install drivers for HPT370/HPT372 RAID controller. Contents include: 2.1 Windows 98/Me 2.2 Windows NT4.0 2.3 Windows 2000 2.4 Windows XP
2.1 Windows 98/Me
Automatic Installation
After the computer start-up, Windows system will find the newly installed RAID adapter and ask you to install its driver. Please follow the prompt to finish the driver installation.
Manual Installation
If Windows can not find new hardware, the driver can be installed through the following steps : 1. Shut down all programs. 2. Click Start-->Setup-->Control Panel, then double-click on Add New Hardware icon. 3. Click Next in the popup window to continue.". 4. A dialog box will appear and ask whether to let windows search new hardware. Select No, I want to select the hardware from a list.and then click Next to continue. 5. Hardwares of different types will be shown in the follow-on window. Select SCSI Controllers and then click Next to continue. 6. Insert the floppy disk of driver into the floppy drive, then click Have Disk.... 7. A dialog box will pop up, input the path of driver A:\Win9X.Then click OK to continue. 8. In the follow-on window, driver will list out the controller type you need to install, please just click Next to continue. 9. Follow the system prompt to install driver. When finished, restart the computer.
Verify Installation
When the driver has been successfully installed and the computer restarted: 1. Right-click My Computer icon on desktop, and then select Property item from the popup menu. 2. Select Device Manager item from the popup window. If there is HPT370/HPT372 items under SCSI Controllers, it indicates that the driver has been installed properly.
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If you cannot find these two above-mentioned device items,or there are ? or ! on device icon, it indicates that the driver has not been correctly installed and needs reinstallation.
2.2 Windows NT4.0 Install driver under Windows NT4.0 1. Click Start-->Setup-->Control Panel, then double-click SCSI Adapter icon. 2. In the follow-on window, select Driver item. then click Add button. 3. In the follow-on window, select Have Disk.... 4. Insert the floppy disk of driver, input the path of driver A:\WinNT, then click OK. 5. In the follow-on window, select HPT370/HPT372 UDMA/ATA RAID Controller item, then click OK. 6. Follow the system prompt to install the driver. When finished, restart the computer. Install driver in the process of Windows NT4.0 installation 1. Press F6 key when the system prompts Setup is inspecting your computer's hardware configuration. 2. Press F6 key, the installation will continue. Later, installation pro gram will remind user to press S key to specify other devices. Please press S key. 3. In the follow-up Device Type window, select Other item, then press Enter to confirm. 4. The installation program will prompt users to insert the floppy disk of driver. Please insert it and then press Enter to confirm.
2-2
5. In the follow-on window, select HPT370/HPT372 UDMA/ATA RAID Controller , then press Enter to confirm. 6. The follow-on interface will list the devices to be installed, in which HPT370/ HPT372 UDMA/ATA RAID Controller item should be included.( If users want to install other devices,please operate at this time. If all devices have been successfully installed, please go to next.) 7. Press Enter to continue the installation of Windows NT4.0.
Verify Installation
When the driver has been successfully installed and the computer restarted: 1. Click Start-->Setup-->Control Panel, and then double-click SCSI Adapter item. 2. If there is HPT370/HPT372 UDMA/ATA RAID Controller item in the popup window, it indicates that the driver has been successfully installed. Otherwise, users need to reinstall the driver.
2.3 Windows 2000
Install driver under Windows 2000
Automatic Installation Start the computer and enter the operating system of Windows 2000, the system will automatically detect new hardware and prompt users to install the driver. Please insert the floppy disk of driver and follow the system prompt to finish the driver installation and restart the computer. 2-3
Manual Installation If Windows can not find new hardware, the driver shall be installed through the following steps : 1. Click Start-->Setup-->Control Panel, select Add/Remove New Hardware. In the follow-on window, Click Next to continue. 2. In the follow-on window, select the first item Add/Troubleshoot a device, then click Next to continue. 3. In the follow-on device list, select the first item Add New Device, then click Next to continue. 4. Then the system will ask Did you want Windows to search for your new hardware? Please select No, I want to select the hardware from a list.then click Next to continue. 5. In the follow-on window of device types, select SCSI and RAID controllers, then click Next to continue. 6. In the follow-on window, select Have Disk.... 7. Please insert the floppy disk of driver and input path name A:\Win2k into Copy manufacturer's files from: column, then click OK. 8. In the follow-on type column, select HPT370/HPT372 UDMA/ATA RAID Controllers. 9. Follow the system prompt to finish the installation, and restart the computer.
Install driver in the process of Windows 2000 installation
1. If Windows 2000 is installed from the floppy drive,please let the installing program run automatically. If Windows 2000 is installed from the CD-ROM drive, please F6 key when the message Press F6 if you need to install third party SCSI or RAID driver appears.If it is to type Winnt and install, after files have been copied and the computer restarted, press F6 key when the message Setup is inspecting your computer's hardware configuration appears. 2. Press S key to specify additional devices when the Windows 2000 Setup window appears. 3. In the follow-on window of device type, please select Other and press Enter to continue. 4. Insert the floppy disk of driver, then press Enter to continue. 5. The system will ask whether to install driver under WinNT or under Windows 2000, please select to install driver under Windows 2000. 6. The follow-on interface will list the devices to be installed, in which HPT370/ HPT372 UDMA/ATA RAID Controller item should be included.( If users want to install other devices,please operate at this time. If all devices have been successfully installed, please go to next.) 2-4
7. Press Enter to continue Windows 2000 setup.
Verify Installation
When the driver has been successfully installed and the computer restarted:
1. Right-click My Computer icon, select Property item in the popup menu. 2. In the popup window, select Hardware item and then click Device Manager button.
If there is HPT370/HPT372 UDMA/ATA RAID Controller item in the popup Device Manager window, it indicates that the driver has been successfully installed. Otherwise, please reinstall the driver.
2.4 Windows XP
Install driver under Windows XP
Automatic Installation Start the computer and enter the operating system of Windows XP, the system will automatically detect new hardware and prompt users to install the driver. Please insert the floppy disk of driver and follow the system prompt to finish the driver installation and restart the computer.
2-5
If Windows can not find new hardware, the driver shall be installed through the following steps : 1. Click Start-->Setup-->Control Panel, select Add/Remove New Hardware. In the follow-on window, Click Next to continue. 2. In the follow-on window, select the first item Add/Troubleshoot a device, then click Next to continue. 3. In the follow-up device list, select the first item Add New Device, then click Next to continue. 4. Then the system will ask Did you want Windows to search for your new hardware? Please select No, I want to select the hardware from a list.then click Next to continue. 5. In the follow-on window of device types, select SCSI and RAID controllers, then click Next to continue. 6. In the follow-on window, select Have Disk.... 7. Please insert the floppy disk of driver and input path name A:\WinXP into Copy manufacturer's files from: column, then click OK. 8. In the follow-on type column, select HPT370/HPT372 UDMA/ATA RAID Controllers. 9. Follow the system prompt to finish the installation, and restart the computer.
Install driver in the process of Windows XP installation
1. Booting from CD-ROM, when the Windows XP Setup blue screen appear and prompt user to press F6 key to install third party SCSI or RAID driver, please press F6 Key. 2. Press S key to specify additional devices when the Windows XP Setup window appears. 3. Insert the floppy disk of driver, then press Enter to continue. 4. In the follow-on window of device type, please select HPT370/HPT372 UDMA/ATA RAID Controller for Windows XP to continue. 5. The system will ask whether to install driver under WinNT or under Windows XP, please select to install driver under Windows XP. 6. The follow-on interface will list the devices to be installed, in which HPT370/ HPT372 UDMA/ATA RAID Controller item should be included.( If users want to install other devices,please operate at this time. If all devices have been successfully installed, please go to next.) 7. Press ENTER to continue Windows XP setup.
2-6
Verify Installation After the driver has been installed and the computer restarted: 1. Right-click My Computer icon, then select Property item from the popup menu; 2. In the popup window, select Hardware tab and then click Device Manager button.
If HPT370/HPT372 UDMA/ATA RAID Controller and HighPoint RCM Device items exists in the popup Device Manager window (see above), it indicates that the driver has been successfully installed. Otherwise, if user cannot find these four device items,or there is ? or ! markings on device icon, it indicates that the driver has not been correctly installed and user need to delete the devices and reinstall the drivers.
2-7
Chapter 3 BIOS Configuration
3.1 Enter into BIOS Configuration Utility 3.2 Create RAID 3.3 Delete RAID 3.4 Rebuild Mirror Array 3.5 Add Spare Disk 3.6 Remove Spare Disk 4.7 Set Disk Mode 3.8 Set Boot Disk.
3.1 Enter into BIOS Configuration Utility
When the following information is displayed on screen during the system starting, press ctrl+H key to enter into BIOS configuration utility.
The main interface of BIOS configuration utility is as below:
Menu:
It displays all items of the operating command.
Help:
It displays the illustrating information of the current selection and the available operation prompts.
Channel Status:
It displays the status information of all devices in connection. When it is active, users can select the device to be operated.
3-1
3.2 Create RAID
The following steps shall be taken to create RAID in BIOS. 1. Use the arrow key to select 1. Create RAID. 2. Press Enter to confirm and go to next. 3. Select 1. Array Mode in the popup subinterface and press Enter. 4. Select the intended RAID level in the popup selection box and press Enter. 5. Select 2. Select Disk Drives in the previous subinterface and press Enter. 6. Select the disks to be used for creating the disk array and press Enter to confirm in the channel status zone. 7. Select 3. Start Creation Process. 8. Pay attention to the warning message, and press Y to finish creation.
Note:
1. If you have selected Striping (RAID 0) for Performance in the popup subinterface after the operation of 1. Array Mode , you should directly go to 3. Strip Size 64K and then select 4. Start Creation Process . The default strip size is 64K . 2. If user are creating RAID 0, then user must select two single disks. All data on these disks will be destroied after creation of RAID 0. 3. If user are creating RAID 0+1, then user must select four single disks. All data on these disks will be destroied after creation of RAID 0+1. 4. Different warning messages appear according to different RAID levels.
3-2
3.3 Delete RAID
The following steps shall be taken to delete RAID. 1. In the menu zone, select 2. Delete RAID , press Enter to confirm this operation and go to next. 2. In the validated channel status zone, use the arrow key to select the disk array to be deleted and press Enter to confirm. 3. Press Y when warned Are you sure you want to remove the disk array?
3.4 Rebuild Mirror Array
The following steps shall be taken to rebuild the mirror array. 1. In the menu zone, select 3. Rebuild Mirror Array , press Enter to confirm this operation and go to next. 2. In the menu zone of the popup subinterface, select 1. Select Source Disk: None and press Enter to confirm. 3. In the validated channel status zone, select the source disk of the mirror array and then press Enter. 4. In the menu zone of the popup subinterface, select 2. Select Target Disk: None and press Enter to confirm. 5. In the validated channel status zone, select the target disk of the mirror array and then press Enter. 6. In the menu zone of the popup subinterface, select 3. Start Duplication Process and press Enter to confirm. 7. Press Y when asked The last time rebuild not completed. Continue?
Note:
1. When there is no RAID 1 array, system will prompt user No enough disks at the second step, and rebuild can not continue.
3-3
3.5 Add Spare Disk
The following steps shall be taken to add the spare disk. 1. In the menu zone, select 4. Add Spare Disk and press Enter to confirm. 2. In menu zone of the popup subinterface, select 1. Select Mirror Array: None and press Enter to confirm. 3. In the validated channel status zone, select the mirror array and press Enter to confirm. 4. In the menu zone of the popup subinterface , select 2. Select Spare Drive: None and press Enter to confirm. 5. In the validated channel status zone, select the spare disk to be added and press Enter to confirm.
3.6 Remove Spare Disk
The following steps shall be taken to remove the spare disk. 1. In the menu zone, select 5. Remove Spare Disk and press Enter to confirm. 2. The 1. Select Mirror Array: None item appears in the menu zone of the popup subinterface. 3. In the validated channel status zone, select the spare disk to be removed and press Enter to confirm.
3.7 Set Disk Mode
The followng steps shall be taken to set the disk mode. 1. Select 6. Set Disk Mode in the menu zone and press Enter to confirm. 2. Select the disk mode to be set in the popup selection box and press Enter to confirm.
3-4
3.8 Set Boot Disk.
The following steps shall be taken to set the boot disk: 1. In the menu zone, select 7. Set Boot Disk item, press Enter to confirm this operation and go to next . 2. In the validated channel status zone , use the arrow key to select the boot device and press Enter to confirm.
Note:
1. The Set Boot Disk item appears on condition that no hard disk is connected to IDE on motherboard. 2. After the boot disk is set, its status will become Boot.
3-5
Chapter 4 Use RAID Administrator
4.1 Install RAID Administrator 4.2 Run RAID Administrator 4.3 Create Stripe Array 4.4 Create Mirror Array 4.5 Add/Remove Spare Disk 4.6 Synchronize/Validate/Verify Mirror Array 4.7 Create Span Array 4.8 Create 0+1 Array 4.9 Remove Disk Array 4.10 Set Transfer Mode 4.11 Device Status 4.12 Hot-swapping Hard Disks of Mirror Array 4.13 Event Log
4.1 Install RAID Administrator
Please take the following steps to install RAID Administrator: 1. Double click on the setup program: setup.exe, then follow the program prompt to finish the installation. 2. After the installation is complete, restart the computer. With the implicit option, the setup program will create program group: Start->Program-->RAID Administrator. This program group contains the following contents: RAID Administrator running program RAID Help help file Uninstall RAID uninstalling program
4.2 Run RAID Administrator
The following steps should be taken to run RAID Administrator.": 1.Click Start-->Program-->RAID Administrator-->RAID Administrator, the below welcome interface will come up.
2.The above interface stays only for a while. Coming up is the main interface of RAID Administrator(see below).
4-1
Menu
Tool Bar
Disk Tree
Status Pane
Tool Bar:
It provides shortcut way to execute the common commands. Commands shown by Tool Bar can also be found under Configuration menu.
Disk Tree:
It shows the connecting information of all hard disks in two ways:View by Device and View by Adapter.
Status Pane:
It lists the infromation and working status of selected hard disks or disk arrays.
4-2
4.3 Create Stripe Array
The following steps shall be taken to create the stripe array. 1. Click Stripe icon on the tool bar. 2. Select the strip size in the follow-on window, and then click Next button.
Note:
3. In the follow-on dialog box, select hard disk from Available Disks column. Add them into Stripe Array Member Disks column by clicking the corresponding arrow button. Then click Next button. 4. In the follow-on dialog box, click Create button to create stripe array, or click Cancel button to cancel this creation. If the cancel operation has been selected, the system will remain unchanged. 5. After the completion of creating stripe array , shut down all other programs. Then click Yes to restart the computer, or select No to restart the computer later .
1. At least two hard disks are needed to create the stripe array.Disks can be connected at any cable and setted as either master or slave device. 2. The capacity of the stripe array is eaqual to the product of the number of total hard disks and the smallest HD capacity.
Suggestion:
1. When selecting the strip size , if the user does not know which one is suitable, please select the default size 64K. 2. In order to avoid the capacity waste , try to use hard disks with the identical capacity to create stripe array . 3. For the consinderation of performance, if two hard disks are used, please connect them to different IDE channels respectively.
Warning:
1. The data on all disks will be destroyed after the creation of the stripe array. 4-3
4.4 Create Mirror Array
The following steps shall be taken to create the mirror array: 1. Click Mirror icon on the tool bar. 2. In the follow-on dialog box, select hard disks from Available Disks column,add them into Source Disk column or Mirror Disk column respectively by clicking the corresponding arrow button. 3. If the user wants to use a spare disk, please select Use Spare Disk item. Then select hard disks from Available Disks column, and add it into Use Spare Disk column.
4. Click Create to begin the creation or Cancel to exit. If you select the cancel operation, the system will remain unchanged.
5. After the creation is complete,the program will prompt you to synchronize mirror,slect Yes to begin or No to cancel. 6. After your selection of either , the program will prompt you to restart your computer. If the user has set a spare disk, when the read/write failure of either the source disk or the mirror disk, the program will automatically use the left normal disk and the spare disk to rebuild the mirror array, thereby providing dual security for data. 4-4
Note:
1.At least the source disk and the mirror disk are needed in the creation of the mirror array. The spare disk is optional.Disks can be connected at any cable and setted as either master or slave device. 2.The capacity of either the mirror disk or the spare disk shall be no less than that of the source disk. 3.The capacity of the mirror array is equal to that of the source disk.
Suggestion:
1.In order to avoid the capacity waste , please use hard disks with the identical capacity to create mirror array.
Warning:
1.The creation of the mirror array will make only the data on the source disk be preserved while the data on both the mirror disk and the spare disk destroyed.
4.5 Add/Remove Spare Disk
If the user does not want to set a spare disk during the creation of mirror, he can add the spare disk into the mirror array later. The user can also remove the spare disk that has been set. The steps to add/remove the spare disk are as follows: 1. Select the mirror array to be add/remove the spare disk. 2. Click Spare icon on the tool bar. 3. In the popup dialog box , select Add or Remove operation, then click Next button. 4. If the user is to add the spare disk, select the hard disk to be used in the follow-on dialog box , and then click Finish button . 5. If the user is to remove the spare disk, click Finish button in the follow-on dialog box .
4-5
4.6 Synchronize/Validate/Verify Mirror Array
Synchronize Mirror
After the completion of creating mirror array, the data on the source disk has not been copied to the mirror disk. The data on the source disk and the mirror disk do not keep identical yet. The user should synchronize mirror, by which the data on the source disk will be fully copied to the mirror disk.Thus the data on the disks in the mirror array become identical. Once the creation of the mirror array is finished, the user will be asked whether to synchronize mirror at once or not. Select Yes to begin the synchronize operation or No to skip.
The status of the mirror array will remain locked if No selected to skip the synchronize operation. The user may at any time synchronize mirror which is in either locked status or normal status. The detailed steps to synchronize mirror are as follows: 1. Right-click the mirror array to be synchronized.
2. Select Synchronize Mirror item from the popup menu. The mirror array being synchronized is labeled at locked status. By selecting this disk array, the user can see the progress of synchronizing mirror.
4.6
Validate Mirror
The user can validate the locked mirror array through the following steps: 1.Right-click the locked mirror array . 2.In the popup menu, select Validate Mirror item. Once the mirror disk is validated, it will be implicit by the program that the data on the mirror disk is the same with that on the source disk. And the program will no longer ask the user to synchronize mirror. If the user wants to copy the data from the source disk to the mirror disk, he has to synchronize mirror manually.
Verify Mirror
The operation of the verify mirror will compare the data on the source disk and that on the mirror disk. If any discrepancy is found between them, the program will ask the user to synchronize mirror to keep the data in the mirror array identical. The detailed steps to verify mirror are as follows: 1. Right-click the mirror array to be verified. 2. In the popup menu, select Verify Mirror item. By selecting this disk array, the user can check the verification progress at the status pane.
Suggestion:
1. After the creation of the mirror array, if the user wants to keep the source disk data preserved, he shall select Yes when the program asks him whether to synchronize mirror or not.
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4.7 Create Span Array
Please follow the steps below to create the span array: 1. Click Span icon on the tool bar. 2. In the popup window, select hard disks from Available Disks colume. Add them into Span Array Member Disks colume by clicking the corresponding arrow. Then click Next to continue. 3. In the follow-on confirmation dialog box , please click Create button to start the creation or click Cancel button to cancel the creation . If the user selects Cancel, the system will remain unchanged.
4. After the create operation is complete, please shut down all other programs. And then click Yes to restart the computer. The user may also select No to restart the computer later .
Note:
1. At least two hard disks are needed in the creation of the span array. Disks can be connected at any cable and setted as either master or slave device.
Warning:
1. In the creation of the span array, only the data on the first member disk will be preserved while the data on others will be completely destroyed.
4-8
4.8 Create 0+1 Array
The following steps shall be taken to create the 0+1 array. 1. Click 0+1 icon on the tool bar. 2. Select the strip size. 3. In the popup dialog box , select the hard disks to be used, and add them into Source Disks column or Mirror Disks column.
4. Click Create button to create or Cancel button to cancel the creation . If the user selects Cancel, the system will remain unchanged. 5. When the creation is complete, the program will ask the user to restart the computer.
Note:
1. Four hard disks are needed in the creation of the 0+1 array. 2. In the creation of the 0+1 array, the source disk will actually be the first stripe array composed of two hard disks, the mirror disk will actually be the second stripe array composed of two hard disks. 3. The capacity of the stripe array as the source disk shall be not larger than that of the stripe array as the mirror disk. 4. The capacity of the 0+1 array is equal to that of the stripe array as the source disk.
Suggestion:
1. In order to avoid the capacity waste , please use hard disks with the identical capacity to create the 0+1 array.
Warning:
1. The data on all member disks will be destroyed after creatng the 0+1 array. 4-9
4.9 Remove Disk Array
The following steps shall be taken to remove disk array. 1. Select the disk array to be deleted in the disk tree. 2. Click Remove icon on the tool bar. 3. In the popup dialog box, select Yes to confirm the remove operation, select No to cancel the remove operation.
4. After the remove operation is complete, shut down all other programs. Then click Yes to restart the computer, or select No to restart the computer later.
Note:
1. Remove mirror array operation will generate two physical disks with the identical data on each. 2. Remove 0+1 array operation will generate two stripe arrays with the identical data on each.
Warning:
1. Remove stripe array operation will lead to the data on the striping disks all destroyed. 2. Remove span array operation will lead to the data on the first disk reserved while the data on other disks will be all destroyed.
4-10
4.10 Set Transfer Mode
The following steps shall be taken to set transfer mode of hard disk: 1.Select the hard disk in the disk tree.". 2.Click Mode icon on the tool bar. 3.In the popup Set Transfer Mode window select the mode to be set.
4.Click OK button to finish or click Cancel button to cancel .If Cancel button is clicked, the system will remain unchanged. 5.The setting will take effect only after the restart of computer.
Suggestion:
1. BIOS and driver of RAID Adapter can automatically detect the optimum transfer mode supported by the corresponding hard disk. Usually no need to change the transfer mode. 2. If the option box of transfer mode is gray, it means such mode is not supported by this hard disk and can not be set.
4-11
4.11 Device Status
Raid Administrator detects the status of each device and shows their status information with different icons to prompt users(see below). Device is with error. Device is normal. Device is not operatable and needs rebooting.
Mirror Array needs to be synchronized.
Note:
1.When reading data from the mirror array, the source disk is always to be read first, and the mirror disk will not be accessed if the data is successfully read out from the source disk and so the mirror disk's failure can not be detected. But when writing data to the mirror array, both of the member disks will be accessed, so failure on either of them can be detected.
Suggestion:
1. When a failure occurs on a member disk of the mirror array, this array will be labeled in error status. At this time,the mirror array can continue work normally with the other normal disk. In order to avoid data loss due to the failure of the left disk, the user shall settle the fault first and rebuild mirror with this left normal disk.
Warning:
1. When the member disk of either the stripe array or the span array failed ,the corresponding disk array will be labeled in error status, and it will not be able to work. 2. If both the source disk and the mirror disk failed, the mirror array will not be able to work. The user shall settle the fault quickly.
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4.12 Hot-swapping Hard Disks of Mirror Array
During the working process of the mirror array, if there is failure of either the source disk or the mirror disk and the spare disk has not been set, the user can remove the failed hard disk while the computer is still on and hot-plug in a new one. The program will automatically detect the plug-in of the new hard disk and prompt the user whether to add the newly plugged hard disk into the failed mirror array(see below).
Select OK to add it into the failed mirror array, the newly plugged hard disk and the left normal member disk will generate a new mirror array that will be automatically synchonized to keep the data on its member disks identical. Hot-swapping hard disks of mirror array can quick recover the failed mirror array without a shut-down of the computer or a break-off of the work, thereby providing users with the maximum data security and the easiest operation.
Note:
1. The hard disk used to be a subsitute for the failed one must keep the same connection to IDE and setting of jumper to that of the failed one. For example, if the failed hard disk is connected to IDE2 and set as master, its subsitute must be connected to IDE2 and set as master.
Warning:
1. In order to avoid any possible damage to both the system and the device by the manual hot-swap of power and cable. Please operate hotswapping hard disks of mirror array with the special hard disk swapping box.
4-13
4.13 Event Log
Event Log window will be opened by clicking View Log icon on the tool bar.
Event log window lists all the historical operation information including event, time & description, thereby providing reference for solving the problems in the operation of RAID Administrator. Event log menu provides users with functions as follows: Set Log File: Set the log file for recording the events . Clear Log: Clear all the current records in the file. Print Log: Print the log. Exit: shut the event log window.
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Appendix
Frequently Asked Questions Contact Technical Support
Frequently Asked Questions
Q1: If you boot the system from the SCSI card that you enable onboard Highpoint
RAID Controller, but do not install SCSI driver under Windows 98. Then the blue screen will pop-up and the system will freeze.
A: 1. Please disable onboard Highpoint in the BIOS Setup Utility first.
2. Start up Windows from SCSI device to install its driver. Then reboot your system. 3. Enter the BIOS Setup Utility and enable Highpoint RAID Controller. Then you can enter OS normally.
Q2: Why Highpoint RAID Controller selection will be disabled in the BIOS Setup
Utility when you do not install ATA device ?
A: If you select "Auto" mode in the BIOS Setup Utility, it will detect the status
according as the ATA device is installed or not. When you do not install ATA device, it will disable Highpoint RAID Controller automatically.
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Contact Technical Support
HighPoint provides users with quick and satisfied support service. If there is any question when using when using our products, you may get help though the following ways: * First, please read this manual carefully; Second, please visit our website: www.highpoint-tech.com for the latest product information; If you cannot solve the problem through the above ways, please feel free to contact our Technical Support Departmentl: support@highpoint-tech.com
Thank you for choosing HighPoint products!
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